Future of Automotive Retailing

Topics covered include:
1) The future of personal mobility – analyzes the extent to which autonomous vehicle technologies become pervasive – focused on personal owned vehicles & shared mobility
2) Preparing for the future of mobility – capabilities in the future states of mobility

The most immediate and pressing challenge for automakers and dealers comes from the rise of pay-per-use transportation, which when mature could undermine a century-old business model built on selling cars to individuals and families.

Study Objectives
1) Measure the usefulness of third-party automotive websites in terms of meeting the needs of consumers shopping for a new or used vehicle
2) Help website developers determine best practices used by third-party automotive websites
3) Quantify the relationship between site usefulness and a site’s ability to build loyal visitors and advocates for the site

Next Relevant J.D. Power Report Scheduled for: Get ready for the next release of the Automotive Mobile Site Study (AMS) which is tentatively set to begin fielding on 7/19/2016 (AMS Releases in October)

Insights include: purchase time frame, cross-shopping/reverse cross-shopping, loyalty comparisons, defection trends, page view consumption by brand

Teaching Pitch Choreography

The 2016 State of Self-Driving Automotive Innovation

This Used Car Market Report includes forward-looking statements about the industry and the economy which are based on current expectations, assumptions, and information presently available to Cox Automotive. As with any projection or forecast, forward-looking statements are inherently susceptible to uncertainty and changes in circumstances. Actual results for future periods may vary materially
from those expressed or implied in this report. The information in this report may not be accurate or complete, and is provided solely as a reference for the matters addressed in this report. Cox Automotive disclaims any liability for the use of the information in this report.